🛠️ Warphole® Product Warranty
Built to Last. Backed by Us.
At Warphole®, every product is crafted with precision, care, and the commitment to deliver years of outdoor fun. We stand behind the quality of our boards, bags, and accessories — and we’ll make it right if something isn’t perfect.
⚙️ Warranty Coverage
Our standard warranty covers manufacturing defects and incorrect items for 30 days from the date of purchase.
If you receive a product that is defective or incorrect, please contact us within the warranty period. We’ll request photo verification of the issue before beginning the return or replacement process.
To qualify for a warranty claim:
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The item must be unused and in the same condition as received.
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It must be returned in its original packaging.
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A receipt or proof of purchase is required.
Please do not send items directly back to the manufacturer — contact our team first for next steps.
🚫 Non-Returnable Items
Certain items are not eligible for return or warranty claims, including:
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Custom Boards (made to order)
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Gift Cards
💰 Refunds & Exchanges
Once your return or warranty claim is received and inspected, you’ll be notified via email about the approval or denial of your request.
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Approved Claims: Refunds will be processed to your original payment method within a few business days.
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Exchanges: We replace items only if they are defective or damaged. To request an exchange for the same product, email us at the.team@warpholebags.com and ship the item to:
364 Pennsylvania Ave., Unit 202, Glen Ellyn, Illinois, USA 60137
🕒 Late or Missing Refunds
If you haven’t received a refund:
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Check your bank account again.
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Contact your credit card company (posting times can vary).
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Check with your bank for processing delays.
If you’ve done all of this and still haven’t received your refund, contact us at the.team@warpholebags.com.
💵 Sale Items
Only regular-priced items may be refunded. Unfortunately, sale items are non-refundable.
🎁 Gifts
If an item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the item is received, a gift certificate will be emailed or mailed to you.
If the gift wasn’t marked as such — or was shipped to the purchaser — the refund will be sent to the original buyer.
🚚 Shipping Your Return or Warranty Item
Ship your product to:
364 Pennsylvania Ave., Unit 202, Glen Ellyn, Illinois, USA 60137
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Customers are responsible for return shipping costs.
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Shipping fees are non-refundable. If a refund is issued, return shipping will be deducted from the total.
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For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance. Warphole® cannot guarantee receipt of untracked returns.
💯 The Warphole® Promise
Every Warphole® product is built to perform — and we stand behind that promise. If something’s not right, our team is here to help make it right.
📧 Email: the.team@warpholebags.com | art.angel@warpholebags.com
📞 Tel: (866) 471-6464
Proudly Designed, Patented, and Built in the USA